Refund policy

REFUND POLICY

Because our seafood is perishable, we're unable to accept returns for change of mind.

If your order arrives damaged, incorrect, or with an issue, please contact us within 24 hours of delivery with photos of the problem, and we'll sort it out for you - this may mean a replacement, store credit, or refund depending on the situation.

This policy is in addition to your rights under the Australian Consumer Law.